Glass & Company’s roots in Central Texas run deep. Founded in 1969, our Firm has been serving the Austin area business community for over 40 years. We have seen a lot of change throughout this time, but one thing that has remained the same is our philosophy on client service. We believe “the secret to our success” is our people and our culture, both of which are 100% focused on providing our clients with the personal attention they deserve.
Many CPA firms pledge to provide personal attention, timely service and expert advice. However, as a business owner or executive, you understand that it takes more than just a mission statement or catchy slogan to follow through on a promise—it involves creating a culture where the client comes first. At Glass & Company, our pledge takes the form of a “Personal Service Promise” which involves a commitment to each of our clients that we will:
- Involve senior level shareholders and managers in every engagement from beginning to end.
- Staff each engagement with senior level professionals who are uniquely experienced in your industry.
- Supervise all our engagements to ensure the highest level of service in the industry.
- Communicate with our clients throughout the engagement to avoid “surprises”.
Our “Personal Service Promise” is simple; however, we realize that it takes hard work and persistence on our end to consistently maintain a culture that is dedicated to delivering the highest quality service available in the industry. Our commitment to this pledge is why we have been around for 40 years, and it is why we expect to be around tomorrow, and for the next 40 years, serving the Austin area business community.